Return Policy for Hausmann 2000 Step Stool
Returns: Hausman Items are generally made to order, and cannot be returned or canceled after production.
Tiger Medical offers a 30-day return policy from date of shipment only for items which are not made to order, subject to a minimum 20% restocking charge, in addition to the return shipping charges (Items under $100 have a $20 restocking fee). The product must be in brand new condition and in its original packaging. We take the responsibility to make sure this product arrives in brand new working condition. Should your item arrive damaged, we will replace the product at no cost to you.
Changes on products manufactured to order (that are already in progress) are subject to a 25% change order/cancellation fee.
For complete details of our return policy and process, please refer to our general return policy page.